Returns & Exchanges

At Dermalogica, we are committed to your skin's health and want you to be completely satisfied with your purchase. If a product does not meet your expectations, we offer a 30-day money-back guarantee on all items purchased through our official website.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our online returns portal to select the items you wish to send back and provide a reason for the return.

• 2.
  Prepare the Package

  Securely pack the products in their original packaging, ensuring all caps are tightened and a copy of your packing slip is included inside.

• 3.
  Attach the Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process a full refund to your original payment method within 7-10 business days.